Sometimes I have to explain why it’s important to spend the time and money on creating beautiful, robust, responsive HTML email templates—and this blows my mind.
To me, it seems obvious that well designed, well built emails should be what everyone is aiming for, all the time. To convince others, a graph is required.
Blue Hornet’s latest study, Consumer Views of Email Marketing (PDF), was a study of 1,000 US citizens who were asked about various aspects of email marketing. The results are in! These are my personal favourites.